How to order

How long does it take to deliver an order?

Your orders are dispatched between 1-2 business days, after payment confirmation (credit card, ATM and Paypal allow immediate confirmation). If this limit cannot be fulfilled, you will be informed of the new deadline and if it is not at your convenience, we shall reimburse the amount paid.

Deliveries in Normal season

Mainland Portugal

  • Order shipment-up to 1-2 business days
  • Delivery Carrier-1 business day

Azores and Madeira

  • Order shipment-up to 1-2 business days
  • Delivery carrier-up to 5 business days

In order to fulfill the delivery requirement, we inform you that the orders eligible for this service will have to have confirmed payment up to 15h of the day.

Customized products, promotional and limited stock

The order shipping time for these products may take between 1 to 5 additional business days.

Report a delivery delay

If you receive a shipping confirmation email and Your order does not arrive within a stipulated time limit, please contact us.

Can I pick up my order at a physical store?  Currently Gustavo Lippi only allows ordering through its digital channels, i.e. through its social networks and also by its ecommerce site.